Useful information Opening and closing hours, medical certificate, children...

YOUR STAY
at the vichy thermalia spa hôtel

VICHY THERMALIA HÔTEL
LINKED TO ITS THERMAL SPA

CITY TAX

Our prices include VAT but do not include the current City Tax applicable in Moulay Yacoub for our 4 Star Hotel.

AVAILABILITY OF YOUR ROOM OR SUITE

Your Room or Suite is available from 3pm on the day you arrive. It must be vacated by 12 noon on the day you leave. You may be able to arrange a late departure, for an extra charge, subject to availability.
You will find in your room: slippers and bathrobe (numerous sizes available), mini bar (in supplement), 24 hour room service. For more informations, we invite you to check our website pages related to our rooms.

CHILDREN

Access to the balneotherapy service is allowed from the age of 18 years

 CAR PARKING

Car parking is available outside and underground for the guest of the hotel.

INTERNET ACCESS

Free Wi-Fi within the Hotel complex.

Vichy Thermalia Spa

OPENING AND CLOSING HOURS

Vichy Thermalia Spa opening and closing hours :

• From Tuesday to Sunday from 10 am to 7 pm.

For opening and closing times over the Christmas and New Year period and on public holidays, please contact us: through contact form.

WHAT TO PACK

Bathrobes and towels are provided. Remember to bring a swimming costume, a pair of non-slip sandals (provided free of charge for care treatment programmes with accommodation of 3 days/3 nights or more) and a complete sports outfit for the indoor sports areas.

For the well-being of everyone, kindly switch off your mobile phone. Please come wearing your swimsuit with bathrobe, non-slip sandals and full sports kit (outdoor clothing is not allowed). Please shower before entering the treatment or relaxation areas. Out of respect for the modesty and privacy of others, nudity is not allowed at all.

TREATMENT TIMES & RESERVATIONS

The time indicated is the actual time of the treatment. No compensation is given for late arrival for treatments. You are requested to arrive 15 minutes before the scheduled time of your treatment.
To ensure you have a full choice of treatments, we recommend you to reserve in advance. Treatments cancelled with less than 24 hours’ notice are fully payable.